Question 1

Can I buy fresh fish online in Dubai, UAE?

Accepted Answer

Yes. Add fish or seafood to your cart and check out on WhatsApp. You can also message or call us to order. Browse fresh fish or frozen fish in our shop.

Question 2

How fast is seafood delivery in Dubai, UAE?

Accepted Answer

Express delivery reaches every area of Dubai, UAE within 2 hours. We confirm your delivery time when we confirm your order.

Question 3

Do you deliver to other emirates?

Accepted Answer

Yes. We deliver to Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. We confirm the delivery time when you order. See our delivery areas page.

Question 4

What are the delivery charges and minimum order?

Accepted Answer

Delivery charges and the minimum order depend on your area. We confirm both on WhatsApp when you order. Details are on our delivery policy page.

Question 5

How fresh is your fish?

Accepted Answer

We source our catch daily and deliver within 2 hours in Dubai, so it reaches you as fresh as possible.

Question 6

How do you keep the fish cold?

Accepted Answer

We use a temperature-controlled cold chain at 0 to 4°C. Orders travel in insulated, leak-proof coolers with ice packs.

Question 7

Can you clean the fish or cut it to size?

Accepted Answer

Yes. Whole, cleaned, cut, and filleted are available where the fish allows. Add a note at checkout or tell us on WhatsApp. Every order is precisely weighed.

Question 8

How many products do you sell, and are they fresh or frozen?

Accepted Answer

We sell 90+ products, both fresh and frozen. Every product page says which. See the full shop.

Question 9

Can I order at any time, and can I pay cash on delivery?

Accepted Answer

Yes. You can order 24/7 on WhatsApp, by phone, or on the website. Cash on delivery is available.

Question 10

Where is your shop, and how long have you been open?

Accepted Answer

Our shop is at Waterfront Market, Dubai. We have served customers since 2018. See our contact page for directions.

Question 11

What is hamour?

Accepted Answer

Hamour is the Gulf name for grouper, a firm white fish. It suits grilling, baking, and curry.

Frequently Asked Questions

Frequently Asked Questions